About Us

ABOUT MYAVYHOME

MAKING EVERYDAY LIVING MORE COMFORTABLE

Welcome to myavyhome, an online home essentials store offering a carefully selected range of practical products designed to bring comfort, convenience, and functionality into everyday living.

We believe a comfortable home is built through thoughtful details. From organizing everyday spaces to simplifying household routines, the right products can make daily life more enjoyable.

At myavyhome, our collection includes home organization solutions, kitchen accessories, household essentials, practical storage products, and other useful items for modern living.

Whether you're refreshing your kitchen, organizing your living space, or searching for convenient household accessories, we aim to make finding suitable products simple and enjoyable.

Beyond our product selection, we value clear product descriptions, transparent shopping policies, and accessible customer assistance.

myavyhome is owned and operated by Sichuan Langjian Shuke Technology Co., Ltd., the legal business entity responsible for managing this website, coordinating online retail operations, and providing customer support.


OFFICIAL BUSINESS INFORMATION

We believe customers should have clear access to information about the company operating our online store.

For transparency and customer reference, our official business details are provided below.

Brand Name:

myavyhome

Legal Company Name:

Sichuan Langjian Shuke Technology Co., Ltd.

Registered Business Address:

1st Floor, Nos. 68, 66 and 64, Xinyuan Avenue, Chengdu High-tech Zone, Chengdu, Sichuan Province, China

Customer Support Email:

service@myavyhome.com

Business Contact Number:

+86 28 8531 7909

Sichuan Langjian Shuke Technology Co., Ltd., doing business as myavyhome, operates this online store and oversees its retail activities, order coordination, and customer support services.


OUR APPROACH TO HOME & EVERYDAY LIVING

We believe creating a comfortable living environment doesn't always require major changes.

Sometimes, practical household products and thoughtful organization can make everyday routines easier and more enjoyable.

Our approach to selecting home essentials focuses on three important priorities.

Practical Solutions for Everyday Needs

Every home has different routines, spaces, and organizational needs.

Our collection brings together products intended to support daily household activities, from kitchen preparation and storage to cleaning, organization, and general home use.

We aim to offer practical options that complement different living spaces and everyday preferences.

Whether you're organizing a countertop, improving storage arrangements, or updating household accessories, our goal is to help you discover useful solutions.

Thoughtful Product Selection

Choosing home products involves more than appearance.

Materials, dimensions, functionality, compatibility, and intended use are important considerations when selecting household essentials.

We aim to provide relevant product information so customers can compare available options and make informed purchasing decisions.

Product features, specifications, materials, and suitability may vary between individual items.

Customers are encouraged to review product descriptions and usage information before placing an order.

Comfort, Organization & Convenience

A well-organized home can make everyday activities more manageable.

From compact storage accessories to convenient kitchen tools and household products, our collection is intended to support practical living.

We recognize that every household has different preferences, and we aim to provide a variety of products suited to different spaces and routines.

At myavyhome, we believe useful everyday items can contribute to a more comfortable and convenient home environment.


A SIMPLE & TRANSPARENT SHOPPING EXPERIENCE

At myavyhome, we aim to make online shopping straightforward, from exploring our products to receiving your order.

Customers can review product details, available variations, prices, shipping arrangements, and relevant store policies before completing a purchase.

Our website provides information about:

  • Home essentials, product features, and specifications

  • Available sizes, materials, and product variations

  • Intended uses and relevant product information

  • Product availability and order placement

  • Checkout procedures and accepted payment methods

  • Order confirmation and processing

  • Shipping methods and applicable charges

  • Estimated delivery periods

  • Shipment tracking and delivery assistance

  • Return eligibility and request procedures

  • Refund processing and after-sales support

  • Customer service and order-related inquiries

We encourage customers to review product measurements, specifications, and other relevant details before purchasing.

Our goal is to provide a convenient shopping experience supported by clear information and accessible customer assistance.


SHIPPING & DELIVERY INFORMATION

myavyhome currently offers delivery services to customers within the United States.

We provide several shipping options to accommodate different order values and delivery preferences.

Standard Shipping — $3.99

Standard Shipping is available for orders with a subtotal between $0.00 and $38.99.

Shipping Charge: $3.99

Estimated Transit Time: 3–5 business days after dispatch.

Complimentary Standard Shipping — Orders $39+

Customers whose order subtotal reaches $39.00 or more are eligible for free standard delivery.

Shipping Charge: FREE

Estimated Transit Time: 3–5 business days after dispatch.

Express Delivery — $6.99

For customers who prefer a faster shipping option, Express Shipping is available for eligible orders.

Shipping Charge: $6.99

Estimated Transit Time: 1–2 business days after dispatch.

Order Preparation & Processing

Before shipment, orders may require up to 5 business days for payment confirmation, product preparation, packaging, and fulfillment coordination.

Please note that the delivery estimates listed above refer to transportation time after the order has been dispatched.

Order processing time is not included in the estimated shipping periods.

After dispatch, customers will receive shipment tracking information when available.

Actual delivery times may vary due to carrier operations, public holidays, weather conditions, or other circumstances affecting transportation.

Orders may be prepared and shipped through our own or authorized fulfillment partners, depending on product availability and fulfillment arrangements.

If tracking updates are delayed or a shipment appears to be missing, please contact our support team at service@myavyhome.com with your order number.

We will review the available shipping information and assist with the appropriate next steps.

For additional details, please refer to our Shipping Policy.


RETURNS & CUSTOMER CARE

We understand that selecting home products online may involve questions about dimensions, materials, functionality, appearance, or product suitability.

To support a more confident shopping experience, myavyhome provides a 180-Day Free Return Policy for eligible purchases, subject to the conditions described in our Return & Refund Policy.

Customers wishing to return a product should contact our customer service team before sending any merchandise back.

Our support team will review the request and provide the applicable return instructions and return destination.

Eligible returns include complimentary return shipping in accordance with our published return procedures.

If an order arrives damaged, defective, incorrect, or materially different from its product description, please contact us for assistance.

We will review the concern and work toward an appropriate resolution, which may include a replacement, return, or refund depending on the circumstances.

Approved refunds are issued to the original payment method according to our published refund procedures, with refund processing generally taking 5–10 business days after the applicable return review and approval.

Customers should not send returned merchandise to our registered business address unless specifically instructed to do so.

For complete information about return eligibility, return shipping arrangements, and refund procedures, please review our Return & Refund Policy.


CUSTOMER SUPPORT & ASSISTANCE

We believe reliable customer assistance is an important part of a convenient online shopping experience.

Whether you're comparing household products, checking dimensions, exploring storage solutions, or requesting help with an existing order, our customer service team is available to assist.

We can help with inquiries concerning:

  • Home essentials and product information

  • Materials, measurements, and specifications

  • Product functions and intended uses

  • Available variations and product availability

  • Order placement and checkout procedures

  • Payment confirmation and billing questions

  • Order preparation and fulfillment updates

  • Shipping fees and estimated delivery periods

  • Package tracking and delivery concerns

  • Returns, refunds, and applicable exchanges

  • Other shopping-related customer service matters

CONTACT MYAVYHOME

Customer Support Email:

service@myavyhome.com

Telephone:

+86 28 8531 7909

For inquiries regarding an existing order, please include your order number and the email address used during checkout.

Providing this information helps our team identify the relevant purchase and review your request more efficiently.

We aim to respond to customer inquiries within 24–48 hours on business days (Monday–Friday).

Response times may vary during holidays or periods of increased inquiry volume.


BUSINESS TRANSPARENCY & RESPONSIBILITY

Sichuan Langjian Shuke Technology Co., Ltd., operating under the brand name myavyhome, is the legal business entity responsible for administering this website and coordinating its online retail activities.

Our responsibilities include maintaining the online storefront, presenting product information, coordinating customer orders, arranging fulfillment services, and responding to customer inquiries.

We believe customers should be able to identify the business operating the store and understand the policies governing their purchases.

For this reason, our registered company details and customer support information are made available for reference.

We also aim to maintain consistency across our published shipping arrangements, return procedures, purchasing terms, and other relevant store policies.

Customers are encouraged to review these policies before completing a purchase.


BRING MORE COMFORT TO EVERYDAY LIVING

A comfortable home is shaped by the everyday details that make living spaces practical, organized, and welcoming.

At myavyhome, we believe shopping for home essentials should be convenient and easy to understand.

Whether you're updating kitchen accessories, organizing household items, or exploring useful products for daily routines, we invite you to discover our collection.

Our aim is to offer practical home products while providing clear shopping information and dependable customer assistance.

Thank you for visiting myavyhome. We appreciate your interest and look forward to helping you discover practical essentials for your home.