Terms of Service
TERMS OF SERVICE
Last Updated: October 28, 2026
INTRODUCTION & ACCEPTANCE OF TERMS
Welcome to myavyhome.
This website and its online home essentials retail services are operated by Sichuan Langjian Shuke Technology Co., Ltd., conducting business under the brand name myavyhome.
Throughout these Terms of Service ("Terms"), the expressions "myavyhome," "we," "us," and "our" refer to Sichuan Langjian Shuke Technology Co., Ltd. in connection with its operation of this online store and related retail activities.
These Terms establish the conditions applicable to accessing our website, browsing our home essentials collections, using available shopping features, and purchasing merchandise through our online store.
By visiting our website, creating an account where available, using our Services, or completing a purchase, you agree to these Terms and the applicable store policies, to the extent permitted by law.
If you do not agree with these conditions, please discontinue use of the relevant Services.
We may update these Terms when reasonably necessary to reflect changes in our household product collections, business operations, website functionality, technology arrangements, or applicable legal requirements.
Our online store uses Shopify's e-commerce infrastructure to display merchandise and support online purchasing activities.
OFFICIAL BUSINESS IDENTITY & CONTACT INFORMATION
For transparency, the company responsible for operating myavyhome and coordinating its online retail activities is identified below.
Brand Name:
myavyhome
Legal Company Name:
Sichuan Langjian Shuke Technology Co., Ltd.
Registered Business Address:
1st Floor, Nos. 68, 66 and 64, Xinyuan Avenue, Chengdu High-tech Zone, Chengdu, Sichuan Province, China
Customer Support Email:
Business Telephone:
+86 28 8531 7909
Sichuan Langjian Shuke Technology Co., Ltd., doing business as myavyhome, operates this website and is responsible for coordinating its online retail activities, customer purchases, and associated support services.
SECTION 1 — WEBSITE ACCESS & ACCEPTABLE USE
By using the myavyhome website or completing a purchase, you confirm that you have the legal capacity or appropriate authorization to enter into online transactions under applicable law.
Our website and online purchasing services are intended for adults or individuals with appropriate legal authorization.
Parents or legal guardians are responsible for supervising minors who access the website where required.
Customers and visitors must use our Services responsibly and for lawful purposes.
You agree not to:
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Place fraudulent orders or intentionally provide inaccurate transaction information.
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Attempt unauthorized access to customer accounts, website systems, or networks.
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Interfere with website security, availability, or normal operations.
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Distribute viruses, malicious software, or other harmful code.
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Improperly collect, access, or misuse personal information.
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Infringe copyrights, trademarks, or other intellectual property rights.
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Use website features for unlawful purchases or activities.
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Engage in conduct prohibited by applicable laws or regulations.
Where reasonably necessary, we may restrict or suspend access in response to serious security concerns, fraudulent conduct, or material violations of these Terms.
Any such action will be taken in accordance with applicable legal requirements.
SECTION 2 — GENERAL CONDITIONS OF SERVICE
We aim to provide an accessible, functional, and dependable online shopping environment.
However, certain website features may occasionally become unavailable or require temporary restrictions for legitimate technical, operational, security, or legal reasons.
Such circumstances may include:
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Scheduled website maintenance
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Technical service interruptions
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Suspected payment fraud
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Unauthorized customer account activity
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Website security vulnerabilities
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Misuse of purchasing features
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Unlawful transactions
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Other reasonable operational requirements
Information transmitted through our website may pass across different electronic networks and undergo technical adjustments necessary for communication between systems.
Payment information is handled through the relevant security arrangements maintained by authorized payment processing providers.
Unless expressly authorized by us or permitted by law, users may not reproduce, distribute, commercially exploit, resell, or duplicate substantial portions of our website or its Services.
The section headings in these Terms are provided for readability and do not independently alter their legal interpretation.
SECTION 3 — ACCURACY OF PRODUCT & WEBSITE INFORMATION
We make reasonable efforts to provide clear and relevant information about the home essentials available through myavyhome.
Depending on the merchandise, this information may include:
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Household product categories and descriptions
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Product materials and dimensions
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Available colors, sizes, and variations
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Included components and accessories
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Assembly or installation requirements where applicable
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Product features and intended uses
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Usage instructions and applicable safety information
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Pricing and promotional discounts
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Product availability
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Shipping and delivery information
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Applicable purchasing and return conditions
Although we aim to maintain accurate product listings, occasional errors may occur.
These may include typographical mistakes, incorrect prices, outdated inventory information, incomplete specifications, or technical display problems.
Customers are encouraged to review product descriptions, dimensions, materials, usage instructions, applicable safety information, store policies, and checkout details before placing an order.
When an error is identified, we may correct or update the affected information.
If a material error affects an existing purchase, we will make reasonable efforts to contact the customer and arrange an appropriate resolution.
Nothing in this section limits mandatory consumer rights under applicable law.
SECTION 4 — HOME ESSENTIALS COLLECTIONS, PRICING & SERVICE AVAILABILITY
The household products and related merchandise offered through myavyhome may change over time.
We may introduce new collections, update existing items, revise prices, adjust promotional offers, or discontinue merchandise for legitimate business reasons.
Changes may involve:
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Kitchen tools and household accessories
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Home storage and organization products
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Everyday cleaning and household essentials
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Practical home improvement accessories
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Product colors, sizes, and variations
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Materials, specifications, and included components
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Prices and promotional discounts
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Website features
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Customer service functions
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Available online purchasing services
The price applicable to an accepted order will generally be the amount displayed during checkout, subject to applicable law and the appropriate resolution of obvious pricing or technical errors.
Product availability may change depending on inventory levels, supplier arrangements, and fulfillment conditions.
Updates to our collections or Services will not automatically remove rights associated with previously accepted purchases.
Completed transactions remain subject to applicable contractual provisions and mandatory consumer protection requirements.
SECTION 5 — PRODUCT SPECIFICATIONS, IMAGES & AVAILABILITY
Certain home essentials may be available exclusively through our online store or offered in limited quantities.
We aim to provide relevant product descriptions so customers can evaluate the merchandise they are considering.
Depending on the item, product pages may include:
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Product name and description
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Materials and construction details
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Product dimensions and weight
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Available colors, sizes, and variations
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Included components and accessories
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Assembly or installation requirements
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Applicable safety information
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Power or battery requirements where relevant
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Product care and maintenance instructions
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Packaging information
PRODUCT PHOTOGRAPHS & VISUAL REPRESENTATIONS
We aim to display images that reasonably represent the products offered for sale.
Minor visual differences may occasionally occur due to photography, lighting conditions, screen settings, device calibration, or normal manufacturing variations.
Product colors, surface finishes, packaging, and decorative details may appear slightly different across devices.
Such differences should not result in merchandise that is materially inconsistent with its published description.
PRODUCT SAFETY & PROPER USE
Customers should review the applicable product instructions, recommended uses, and safety information before using household merchandise.
Some products may involve sharp components, moving mechanisms, electrical connections, assembly requirements, or other features requiring appropriate handling.
Product suitability and safety requirements depend on the individual item.
Customers should follow the manufacturer's instructions when assembling, installing, cleaning, or using household products.
Where adult supervision or particular safety precautions are indicated, the relevant instructions should be followed.
If a product arrives damaged, contains defective components, or appears unsafe, customers should discontinue use and contact our customer support team.
INVENTORY & PURCHASE LIMITATIONS
Where legally permitted and reasonably necessary, we may limit order quantities or particular transactions due to inventory restrictions, fraud prevention, supplier requirements, or other legitimate operational considerations.
Products may be updated or discontinued when necessary.
For information about exchanges and returns, please review our Return & Refund Policy.
SECTION 6 — ORDERS, BILLING & CUSTOMER RESPONSIBILITIES
Orders placed through myavyhome may undergo reasonable verification before fulfillment.
The review process may involve payment authorization, customer information, product availability, and delivery details.
Where legitimate circumstances require it, we may temporarily hold, decline, limit, or cancel an order.
Examples include:
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Suspected fraudulent transactions
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Unauthorized payment attempts
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Incomplete or inaccurate customer details
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Obvious technical or pricing errors
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Insufficient inventory
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Payment verification difficulties
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Security-related concerns
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Suspected unauthorized commercial resale
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Other lawful operational circumstances
Reasonable purchasing limits may apply to individual customers, accounts, households, billing addresses, shipping addresses, or transactions.
If an order requires clarification, we may contact the customer using the details provided during checkout.
ACCURACY OF CUSTOMER INFORMATION
Customers should provide complete and accurate purchasing information, including:
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Full name
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Email address
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Contact telephone number
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Billing information
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Shipping address
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Payment details
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Other information reasonably necessary to complete the purchase
Please review your information carefully before completing checkout.
If you identify an error, contact service@myavyhome.com promptly.
Where a paid order is canceled before fulfillment, the applicable refund will be issued to the original payment method.
SECTION 7 — UNITED STATES SHIPPING SERVICES & DELIVERY CONDITIONS
myavyhome currently provides delivery services for eligible purchases within the United States only.
Shipping charges depend on the qualifying merchandise subtotal and selected delivery method.
STANDARD SHIPPING — $3.99
Qualifying Order Subtotal: $0.00–$38.99
Shipping Fee: $3.99
Estimated Transit: 3–5 business days after dispatch.
Standard Shipping is available for eligible purchases below the $39.00 free shipping threshold.
FREE STANDARD SHIPPING — $0.00
Minimum Qualifying Merchandise Subtotal: $39.00
Shipping Fee: FREE
Estimated Transit: 3–5 business days after dispatch.
Eligible orders totaling $39.00 or more qualify for complimentary standard delivery.
Customers may select Express Shipping for $6.99 where available.
EXPRESS SHIPPING — $6.99
Eligible Orders: Qualifying purchases
Shipping Fee: $6.99
Estimated Transit: 1–2 business days after dispatch.
Express Shipping provides an optional expedited transportation service.
The estimated transit period does not include order preparation time.
ORDER PROCESSING & DELIVERY ESTIMATES
After payment confirmation, orders may require up to 5 business days for verification, preparation, packaging, and fulfillment arrangements.
Business days generally refer to Monday through Friday, excluding weekends and applicable public holidays.
Order processing and shipping transit are separate stages.
For orders requiring the full processing period, approximate combined delivery timeframes may be:
Standard Shipping: 8–10 business days.
Free Standard Shipping: 8–10 business days.
Express Shipping: 6–7 business days.
These periods are estimates and do not constitute guaranteed delivery deadlines.
Actual delivery times may be affected by carrier operations, shipping destinations, severe weather, public holidays, customs procedures where applicable, or other transportation disruptions.
Available delivery methods and applicable charges will be displayed during checkout.
FULFILLMENT LOCATIONS & TRACKING
Orders may be prepared through designated warehouses, suppliers, inventory facilities, or third-party fulfillment partners.
Dispatch locations may vary according to product availability, inventory distribution, and delivery arrangements.
Not all purchases necessarily originate from a U.S.-based warehouse.
Once an order has been dispatched, tracking information will be provided by email when available.
For additional information about shipping charges, delivery estimates, shipment tracking, delayed packages, or missing deliveries, please review our Shipping Policy.
SECTION 8 — THIRD-PARTY SERVICES & WEBSITE INTEGRATIONS
Certain features on the myavyhome website may be provided or supported by independent third-party service providers.
These may include payment processors, e-commerce applications, website integrations, analytics services, marketing platforms, and customer communication systems.
Third-party providers may maintain their own terms of service, privacy notices, security arrangements, and operational requirements.
We do not necessarily own or directly control all technologies supplied by independent third parties.
The availability and performance of specific website features may depend on the relevant provider.
Customers are encouraged to review applicable third-party terms and privacy policies when using external services.
To the extent permitted by law, myavyhome is not responsible for independent actions or technical operations of third-party providers outside our reasonable control.
Nothing in this section removes legal responsibilities that cannot lawfully be excluded.
SECTION 9 — THIRD-PARTY LINKS & EXTERNAL WEBSITES
Our website may contain links to external websites, information, or services operated by independent organizations.
These websites are not necessarily owned, managed, or controlled by Sichuan Langjian Shuke Technology Co., Ltd.
We do not continuously supervise or guarantee the accuracy, security, availability, or content of independently operated websites.
The inclusion of an external link does not automatically indicate endorsement, approval, or sponsorship.
Transactions completed directly through third-party websites may be governed by the relevant provider's own terms and policies.
Customers should review applicable purchasing terms, privacy notices, shipping arrangements, and refund conditions before completing transactions through independent services.
Nothing in this section excludes legal obligations or liabilities that cannot lawfully be excluded.
SECTION 10 — ORDER CANCELLATIONS, 180-DAY RETURNS & REFUNDS
Eligible purchases completed through myavyhome are covered by our 180-Day Free Return Policy, subject to the conditions outlined in our Return & Refund Policy.
Qualifying return requests may be submitted within 180 calendar days after delivery.
Approved eligible returns include complimentary return shipping.
No restocking fee applies to qualifying returns.
REQUESTING A RETURN
To request a return, please contact:
Include your order number, the product concerned, and a brief explanation of your request.
Photographs or supporting information may be requested where reasonably necessary.
Our customer support team will review the inquiry and provide applicable return authorization and shipping instructions.
When a physical return is required, we will provide the designated receiving facility address.
Please do not send merchandise directly to our registered business address unless specifically instructed.
HOME PRODUCT RETURN REQUIREMENTS
For standard preference-based returns, household products should generally be unused or only reasonably inspected and remain in their original condition.
Originally supplied components, accessories, and packaging should be included where applicable.
Substantial use, missing parts, significant modifications, misuse, or damage beyond reasonable inspection may affect eligibility for preference-based returns.
These conditions do not override applicable consumer rights concerning defective, damaged, incorrect, incomplete, or materially misdescribed merchandise.
REFUND PROCESSING
Approved refunds are issued to the original payment method.
Where a physical return is required, refunds are generally processed within 5–10 business days after the returned merchandise has been received and inspected.
If a refund is approved without a physical return, processing generally takes 5–10 business days after approval.
Banks and payment providers may require additional time to display the refunded amount.
ORDER CANCELLATIONS & MODIFICATIONS
Customers wishing to cancel or modify an order should contact our customer support team promptly after checkout.
We will make reasonable efforts to accommodate eligible requests before preparation, packaging, fulfillment, or shipment prevents modification.
Once these stages have begun, cancellation or modification may no longer be possible, subject to applicable law.
If an order has already been dispatched, customers may request a qualifying return after delivery.
Please consult our Return & Refund Policy for complete information concerning eligibility, exchanges, refund processing, and reimbursement of original delivery charges.
SECTION 11 — CHANGES TO THESE TERMS
We may revise these Terms of Service periodically when reasonably necessary to reflect changes in our online retail activities.
Revisions may involve:
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Business operations
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Home essentials collections and product availability
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Website functionality
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Customer support arrangements
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Applicable legal requirements
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Website security
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Third-party service providers
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Other legitimate operational matters
Updated Terms will be published on this page.
The Last Updated date will indicate the most recent revision.
Where applicable law requires additional notice or consent for material changes, we will take appropriate steps.
Continued use of the website following an effective revision may constitute acceptance of the revised Terms to the extent permitted by law.
Changes to these Terms will not retroactively remove mandatory consumer rights associated with previously completed purchases where prohibited by law.
CUSTOMER SUPPORT & REGISTERED COMPANY DETAILS
For questions concerning these Terms of Service, household products, payment transactions, shipping arrangements, cancellations, returns, refunds, or other store-related matters, please contact our customer support team.
Brand Name:
myavyhome
Legal Company Name:
Sichuan Langjian Shuke Technology Co., Ltd.
Registered Business Address:
1st Floor, Nos. 68, 66 and 64, Xinyuan Avenue, Chengdu High-tech Zone, Chengdu, Sichuan Province, China
Customer Support Email:
Business Telephone:
+86 28 8531 7909
Sichuan Langjian Shuke Technology Co., Ltd., doing business as myavyhome, operates this website and coordinates its online retail activities, customer purchases, and related support services.
We aim to maintain clear business information, understandable purchasing conditions, and accessible customer assistance throughout the shopping experience.
When contacting our customer support team regarding an existing purchase, please include your order number and the email address associated with the transaction.
We aim to respond to customer inquiries within 24–48 hours on business days (Monday–Friday), excluding public holidays.
Thank you for visiting myavyhome and exploring our collection of practical home essentials.